Companies worldwide are grappling with the need to innovate, reduce costs, and scale operations effectively. Global Capability Centers provide a solution by centralizing critical business functions in strategic locations. These centers have moved beyond traditional shared services and now play a pivotal role in transforming businesses through technology, talent, and efficiency. But having worked with […]
What for? Especially, if Global Business Services (GBS) leaders are known for their knowledge and prowess within the firm? Especially, if stakeholders value what they do? Especially, if they are recognized for and are comfortable with their progress? Why bother with thought leadership? What on earth is it anyway and why must you care if you are a GBS leader? Consider these data […]
I am delighted to share that the first in the three-part series on Communications as a Center of Excellence is now published on the prestigious Shared Services & Outsourcing Network’s website. As a contributor to the forum, I am humbled by the opportunity to share my perspectives. Part one covers why organizations must consider communications as […]
