Charity partner selection guide CSR strategy Sustainability

7 Step Selection Guide For Choosing Your Charity Partner

Every organization interested in doing social good is faced with these questions while choosing a charity partner –

  • Who can we partner with?
  • How do we find the right partner?
  • What will help us know they are right for us?

Selecting a partner that can help deliver the best impact with the organization’s resources can be a daunting task. Often, organizations look for the largest or the most ‘popular’ charity partner – assuming they will be in safe hands. Others, go by the easiest approach of signing up anyone else the neighboring company has enlisted. If that ‘reputed’ organization is engaging with the entity, it must be credible enough, right? You can be horribly wrong!

One organization that enlisted a charity partner discovered much later that they weren’t even aware that they were getting funded. Another was blacklisted by the government for fraud and yet another was rerouting funds allocated for a specific initiative to an area which didn’t come within the purview of the organization’s project plan. Yet, another organization had some leaders pitch very hard for one specific charity partner because they were associated with the entity; putting the decision makers in a bind. On what basis do you select one over the other?

Whatever the reason, signing up a charity partner needs to be evaluated carefully to avoid issues that can come back to haunt the organization.  Making a selection is a collective effort and getting everyone on the same page begins with having a common understanding of the measures of success.

Is there a surefire way to ensure you have the right partner of choice?  There probably is. Here are some recommendations on going about your search.

Charity Partner Selection Model

  1. Focus and basics: When you begin your search consider your organization’s giving philosophy and how it must match with the partner you have in mind. Have your criteria listed out transparently so that there is no ambiguity in the selection process?  There are thousands of charity partners so filtering it by cause, location, credibility, reach and impact can help at the start. Know how much time and effort your organization can spare in overseeing this critical decision. Outsourcing such decisions can be disastrous. Often organizations are pressurized to go with what consultants tell them since they haven’t done enough research themselves. Leverage the power of your employee volunteers to research and get a good ‘on-the-ground’ sense of what charity partners do.
  2. Vision and values: Knowing the true goals of your charity partner can improve your chances of engaging in the long run. Does the charity have a clear purpose? What are their values? How does it work in reality? Visit the charity and observe how they operate. You can gather a lot more insights than while inviting them over to your office for a discussion. An audit of their reports can only tell you so much. It is what they do every day that counts.
  3. Bold and pragmatic: There are charity partners who claim they can solve large, global problems and yet are not able to make a mark locally. Understand what do they want to achieve and how far are they willing to go to create a difference. Think about – how courageous is the charity partner in striving for change? Yet, how practical are they about their capacity and limitations? Let us face it – there are limited resources each organization has and so do charity partners face challenges in getting stuff done. It is better to be realistic about the value they can add and the support you can provide as an organization. However, never underestimate the power of scaling up through technology and creative ideas.

To read more and get your FREE Charity Partner Selection Guide subscribe to my blog now!

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4. Intent and actions: We need to assume that every charity partner has the right intentions. While we assume they are above board and allow them prove their abilities be watchful of the gap between the ‘say’ and the ‘do’ among these entities. Actions are what matters and actions couples with transparent dealing can help one gauge the right partner.
5. Authenticity and assessment: Many charity partners come with credibility assessments that you may want to verify. Do your reference checks about the authenticity of their credentials. Find out how the partner assesses its work. When I asked an entity to share three references whom I could speak to directly they became defensive. That made me wonder why they were resistant to me talking with their stakeholders. You can create a fair approach to evaluate all partners you have shortlisted.
6. Impact and measures: This is by the most critical aspect of the selection model. Be sure of the benefits that beneficiaries receive and the value that the interventions have bought by the charity partners you shortlist. Check if there are consistent ways in which the interventions are getting measured. Some may indicate cost per contact or number of people impact but those metrics don’t mean much unless you long the implications of the contacts made. Did it transform the lives of the communities? Is there an going study you can benchmark your metrics against? That might be a good way to progress.
7. Trial and review: Test run the model of engagement if you are unconvinced about the partner. Seek opportunities to explore a short assignment and ask your employees to volunteer their time and effort. Have a poll among participants and review feedback. Based on your insights you can decide how you proceed – scale up the engagement, tweak the model or discontinue.

Coming back to the questions I posed at the start of my blog post – Who can we partner with?

It isn’t an easy decision and with numerous parameters to consider the task is indeed complex.  However, with some indicators and insights you can make the right decision in finding the ‘dream’ charity partner. The right ambition, humility and commitment are what companies can do with from their charity partners.

FREE Charity Partner Selection Guide

Selecting a partner that can help deliver the best impact with the organization’s resources can be a daunting task. Often, organizations look for the largest or the most ‘popular’ charity partner – assuming they will be in safe hands. Others, go by the easiest approach of signing up anyone else the neighboring company has enlisted. If that ‘reputed’ organization is engaging with the entity, it must be credible enough, right? You can be horribly wrong!  Making a selection is a collective effort and getting everyone on the same page begins with having a common understanding of the measures of success.

Use the FREE template below to make the right decision. Do let me know how it goes.

Add a weightage to each category and involve a panel from among different levels of your organization. Having people who are passionate about charity and giving can give you a wider set of views to take effective decisions.

 

Charity Focus & basics (20%) Vision & values (10%) Bold & pragmatic (10%) Intent & actions (20%) Authenticity and assessment (10%)

 

Trial and review (10%)

 

Impact and measures (20%)

 

Total
A
B
C
Decision (Yes – proceed, Tentative – need more inputs, No-not suitable

 

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