Among the first internal communication blogs (started in 2006) for #students, #practitioners and #academia
Investing in a global capability center is a strategic decision. To be successful and continue delivering value for the business, the capability center must build a strong communication practice that aligns with the local market needs and yet be consistent with the parent company’s mandate. Such a balance isn’t easy. In this post I share, […]
Happy to share a recent blog post I penned for the Institute of Public Relations:https://instituteforpr.org/building-a-storytelling-culture-in-organizations-with-internal-communications/null Internal communicators play a strategic role in driving transformation inside organizations. Storytelling is one of the most effective ways to build an organization of repute. In this article, I share approaches internal communicators can take to create a culture of […]
Organizations that set up global capability centers mostly focus on getting the location, systems, processes and transitions right. Establishing operations at a global capability center takes many forms. Organizations either set-up the center themselves, take the support of a local vendor to build-operate-transfer the unit or buyout an existing center giving them ready access to talent and […]
Global in-house centers (also referred to as shared services units or global business centersor offshore captive centers or global capability centers) have evolved over the years worldwide to be strategic vehicles for organizations. These teams improve efficiencies, drive change, derive value, reduce risks and enhance the organization’s reputation. Most centers are considered research & development hubs for […]
A couple of weeks ago I invited readers to reflect on a case study involving a person leading employer branding at her organization and the dilemma she faced. Every organization has a reason to exist. Organizations who have discovered this reason and articulated it to current and prospective employees can hope to find success. Often, the task […]
Senior leaders often represent their organizations at external engagements as speakers or panelists. The expectation is to contribute to a discussion or share thought leadership insights on topics that matter. Here, the communicator’s role isn’t to help create content for marketing or branding or to make the leader look good on stage. It is very […]
Nora leads employer branding at Pintop Ltd, a 10-year old established mobile phone maker with offices worldwide. Her CEO invites Nora for a chat on creating the company’s employee value proposition. Nora isn’t sure how the conversation will go since she doesn’t have any experience with crafting an organization’s value proposition although it does sound like […]
Last week, I shared a case study of Mira and her challenges in getting staff aligned on the non-profit’s vision and plans. Got some interesting perspectives from readers: Collin suggested having a leader video to explain the vision and get better buy-in, Poonamrecommended a working group that assists Mira and providing incentives for ideas that employees contribute and Kevin believes […]
Recently, a communicator overseeing employee and external communication for a not-for-profit wrote to me seeking advice. Let us call her ‘Mira’. Here is Mira’s case. Reflect on it and share how you would help her overcome the challenges she faces. Mira joined a year ago at Secure, a not-for-profit. She leads the responsibility of communicating […]
Every day internal communicators write, review, edit or re-write content pieces that business teams use to communicate at work. Be it the launch of a campaign, reiterating a policy or an employee event, helping business teams achieve success is a priority for communicators. To be a respected communication counsel, the internal communicator must be able […]