Presenting the 57th edition of Intraskope’s Spotlight on Internal Communication Series featuring Agata Mazepus, Communication Specialist – Brand, Marketing and Communications and Supervising Associate: BMC Leader for Talent in the Central, Eastern and Southeastern Europe & Central Asia (CESA) Region. Agata is a communications professional, based in Poland, with many years of experience in internal and external communication, event […]
Addressing Krakow Business School MBA Alumni | March 3, 2022
Pleased to share that I am speaking with Krakow Business School alumni on the topic ‘The Next Frontier – Employees as Communication Partners’. https://www.linkedin.com/posts/mba-it-ksb-uek_drogi-studencie-droga-studentko-zapraszamy-activity-6904712303950802944-imDo Here is a gist of what I will cover: Over decades the role of employee communication has evolved from informing to engagement; from listening to influencing outcomes. Today, there is increased […]
5 Internal Communications Considerations While Navigating Geo-Political Nuances
Multinationals when influenced by geo-political perspectives, are often faced with hard choices while communicating actions for their global offices and workforces. Timing matters. Yet organizations need to balance actions with tact and empathy considering their choices impact staff, customers, partners and prospective hires. Especially, when organizations have global business operations, engage with customers or staff […]
“Internal Communications Went Beyond the Usual Remit” – Sevashree Mohapatra | COVID-19 Internal Communications Interview Series | Episode 3
How did communicators manage through the crisis? What worked and what could have been done better? what kind of approaches, content messages and channels were used? How did they measure the effectiveness of the communications? Read all this and more in this interview with Sevashree Mohapatra who headed Communications for a leading global water, sanitation, […]
Roadmapping Global Capability Centers’ Communication Priorities and Progression
How much global capability centers or business service entities consider their communication priorities? What must communications teams focus on and in which ways do they serve as partners to the business? Below is my recent contribution to the Shared Services & Outsourcing Network. https://www.ssonetwork.com/global-business-services/columns/roadmapping-global-capability-centers-communication-priorities-and-progression Other articles in case you missed them are here: https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/integrating-a-new-global-capability-center-4-communication-strategies-to-make-the-change-effective https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/the-6-ps-of-differentiating-your-global-capability-center-1 […]
How much communication is sufficient?
Recently, a message on Linkedin on information sufficiency piqued my interest and made me probe how much we value the most used channel in employee communications – email. The question of communications sufficiency plagues communicators and leaders. Overcommunicating can lead to information overload and communicating less can result in lack of clarity and probably the […]
Institute for Public Relations | Five Internal Communications Trends for 2022 and Beyond
What are some of the trends shaping our work and workplaces? How can internal communicators, leaders and human resource professionals stay ahead of the curve while addressing significant changes to workforce mindsets and opportunities beyond the workplace? Sharing my most recent article for the Institute for Public Relations, a nonprofit founded in 1956 in the […]
“We became consultants in the truest sense”- Ruchika Sharma | COVID-19 Internal Communications Interview Series | Episode 2
How did internal communicators deal with the evolving crisis? What approaches were adopted and how did they communicate effectively? Read all this and more in this interview with Ruchika Sharma who is listed in India’s 50 Best Corporate Communications Leaders. Ruchika currently serves as the Global Internal Communications Lead- CMT (SDM) at Cognizant. The COVID-19 […]
Teaching Strategic Internal Communications at ISM University of Management & Economics, Lithuania
End of last year, I had the opportunity to teach Strategic Internal Communications at ISM University of Management & Economics, Lithuania as an elective. Around the same time, I also transitioned to my new role in Krakow, Poland and provided me deeper perspectives on how communications is experienced and understood in these parts of the […]
Five Internal Communications Trends for 2022 and Beyond
my latest blog post on trends shaping internal communications now and in the future. Interested in your thoughts. This is for the Institute for Public Relations, a nonprofit founded in 1956 in the United States dedicated to fostering greater use of research and research based-knowledge in public relations and corporate communications practice. I am a […]