This article first appeared in Strategic, where I am a contributing author. Internal communication (IC) is often underestimated, dismissed as a simple task anyone can handle. Leaders assume that drafting an email or creating a PowerPoint slide for employees is no different from managing external communication campaigns or customer engagement strategies. Treating IC as a […]
Internal Comms Careers
Own the Partnership. Protect Your Capacity.
As an internal communicators, ever found yourself knee-deep in designing PowerPoint slides for an event you weren’t even invited to? Or drafting last-minute email invites because someone forgot to loop you in until the day before? Internal communications teams often get pulled into tasks that aren’t their responsibility, leaving them stretched thin, frustrated, and battling […]
5 Ways to Break the ‘Busy Equals Value’ Internal Communications Myth
In my previous post, I shared a conversation on the perception that probably many internal communicators struggle with – acting ‘busy’ to prove the function is ‘adding value’. The case received some interesting viewpoints. Maybe, other functions and domains face similar challenges? As 2025 approaches, the pressure to innovate in internal communications is at an […]
My interview on Masters of Comms podcast
Had the opportunity to share my thoughts on inclusive internal communications in the Masters of Comms podcast run by Sociabble. Read more here: https://www.linkedin.com/posts/masters-of-comms_how-to-make-internal-communication-more-inclusive-activity-7249263498101190656-GXNt?utm_source=share&utm_medium=member_desktop Listen to the episode here: https://lnkd.in/eJUaqSkX
Step Two Community webinar | Inclusive Internal Communications | August 8, 2024
I had the pleasure to speak to the Step Two community on the topic – Voices from the Heart – Partnering with Staff for Organisational Success on August 8. A big thank you to Rebecca Rodgers for the opportunity and to all the participants for your fantastic questions on measurement, influencing leaders, and getting started. […]
Internal Communications Frequently Asked Questions
I am often asked questions about the role, expectations and even a for a typical job description for a senior leader in internal communications. I have compiled some of these questions and responses below. Feel free to share your views and ad questions you want answered. As a Senior Internal Comms Leader, the primary responsibility […]
3 key factors to create effective Internal Communication OKRs. Get your FREE Template now!
Setting objectives is a crucial exercise for any employee (not just an internal communicator) to establish credibility and make a significant impact. According to research, you are 42% more likely to achieve objectives if they are written down. It is crucial for organizations to support employees set clearer objectives because without that there is little […]
9 Red Flags That Indicate Your Internal Communications Team is Dysfunctional
Effective internal communication is critical for any successful organization. It’s the key ingredient that binds teams, aligns goals, and ensures everyone is on the same page. But what happens when that communication team sputters and misfires? In this post I share subtle signs that your internal communications (IC) team might be dysfunctional and explore ways […]
Leadership and Self-Management: 5 Key Traits for Transformation, and Advancement
After working for over a couple of decades in communications, branding and marketing, I have come to realize that success often hinges on a unique blend of personal traits, attributes, and skills. It’s a realm where adaptability, resilience, and curiosity can pave the path to greatness. To excel as a communicator and leader, one must […]
Book Review | The Squiggly Career
The Squiggly Career by Helen Tupper & Sarah Ellis was published in 2020 around the time the pandemic started and the world began thinking of operating in different ways! The authors argue that careers and jobs can’t be understood in the same way we did decades ago and there isn’t any point lamenting the issues […]