Internal Communication Internal Communication Trends

From Compact Discs to Artificial Intelligence – Evolution of Internal Communications

When I started my career many years ago, the best example of internal communications was the CEO calling everyone on the floor for an impromptu meeting or a status conversation on client billing. The notice board at the reception area allowed all staff to get updates while strolling past it. It also helped we had […]

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Video Interview | Agata Mazepus | Episode 57 | Continuous Learning Important to Stay Relevant as an Internal Communicator

Presenting the 57th edition of Intraskope’s Spotlight on Internal Communication Series featuring Agata Mazepus, Communication Specialist – Brand, Marketing and Communications and Supervising Associate: BMC Leader for Talent in the Central, Eastern and Southeastern Europe & Central Asia (CESA) Region. Agata is a communications professional, based in Poland, with many years of experience in internal and external communication, event […]

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5 Internal Communications Considerations While Navigating Geo-Political Nuances

Multinationals when influenced by geo-political perspectives, are often faced with hard choices while communicating actions for their global offices and workforces. Timing matters. Yet organizations need to balance actions with tact and empathy considering their choices impact staff, customers, partners and prospective hires. Especially, when organizations have global business operations, engage with customers or staff […]

Internal Communication

“Internal Communications Went Beyond the Usual Remit” – Sevashree Mohapatra | COVID-19 Internal Communications Interview Series | Episode 3

How did communicators manage through the crisis? What worked and what could have been done better? what kind of approaches, content messages and channels were used? How did they measure the effectiveness of the communications? Read all this and more in this interview with Sevashree Mohapatra who headed Communications for a leading global water, sanitation, […]

Internal Communication

Roadmapping Global Capability Centers’ Communication Priorities and Progression

How much global capability centers or business service entities consider their communication priorities? What must communications teams focus on and in which ways do they serve as partners to the business? Below is my recent contribution to the Shared Services & Outsourcing Network. https://www.ssonetwork.com/global-business-services/columns/roadmapping-global-capability-centers-communication-priorities-and-progression Other articles in case you missed them are here: https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/integrating-a-new-global-capability-center-4-communication-strategies-to-make-the-change-effective https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/the-6-ps-of-differentiating-your-global-capability-center-1 […]

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“We became consultants in the truest sense”- Ruchika Sharma | COVID-19 Internal Communications Interview Series | Episode 2

How did internal communicators deal with the evolving crisis? What approaches were adopted and how did they communicate effectively? Read all this and more in this interview with Ruchika Sharma who is listed in India’s 50 Best Corporate Communications Leaders. Ruchika currently serves as the Global Internal Communications Lead- CMT (SDM) at Cognizant. The COVID-19 […]

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Video Interview | Dr. Edna Ayme-Yahil | Episode 56 | Giving Internal Communications the Respect It Deserves

Presenting the 56th edition of Intraskope’s Spotlight on Internal Communication Series featuring Dr. Edna Ayme-Yahil, Head – Communications, Brand and Sustainability at SITA. Dr. Edna is the founder of DigiComms (www.communications.digital), a strategic marketing and communications agency. In her previous in-house role, she served as the SVP and Head of Marketing and Communications at Panalpina. She is a former […]

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Proud to be a 2021 ClanConnect – PRmoment India Digital 20 Award winner

Delighted to share that my blog has been recognized in the first ClanConnect – PR Moment India Digital 20 Awards yesterday, September 17. Congratulations to all the winners! This award is a recognition of your support and patronage as I continue to bring you insightful commentary, practical wisdom, thought leadership content, interviews and case studies […]