Internal branding

In a recent post – ‘Why Does My Stakeholder Escalate Issues?’ we discussed the topic of expectation management. No stakeholder wants to put you in a spot, knowingly. But, when you don’t keep them posted on progress or can’t keep your word on an agreed plan, things can go out of hand. Managing escalations isn’t […]

To be viewed as a valued business communication partner and to engage employees in ahyperconnected world means revisiting and reinventing current communication practices. Understanding the implications of the new world of work and the workplace can lead to improved approaches that communicators take while framing suitable interventions and engaging stakeholders. Consider these findings from research […]

Recently Reputation Today carried perspectives on internal communication and I am sharing the complete set of responses to the interview. Keen to hear your views. i)  Employee support can make or break turning a vision into a reality. How difficult is it aligning employees with the corporate vision? Gaining the commitment of employees is essential for […]

Take Intraskope’s 2016 Internal Communications Survey now and provide audit inputs that will improve the value and impact of your organization’s internal communication practices. All respondents who take the survey will receive a FREE copy of the high level summary. How do leaders, managers and the culture of the organization fare with internal communications? Here […]

Every organization reviews their talent’s capabilities, performance and progress periodically. Often, what goes on during these discussions can throw light on what guides decision making about employee performance outcomes and what one must be aware of while delivering the best in your role. I have had the opportunity on numerous occasions to be part of […]

As I listened to leaders share their career journeys at a recent manager gathering it occurred to me that no two careers are ever the same. I am writing to share my insights from the interaction – which I feel will benefit anyone who is considering making the most of his or her career and […]

Giles is upset about what he is hearing. The stakeholder whom he works with has again escalated an issue to his manager. He finds it odd that despite all the hard work he does for the stakeholder ‘silly’ stuff gets forwarded on to his leader. He calls his friend, Sharon to share his situation and […]

Your objectives are a reflection of your commitment to the role and how much you value personal development. There are ‘official’ objectives you want to have and then there are real objectives that will make you a better person and professional. The choice is about the goals you set and the pursuit of excellence that […]

Stephen Waddington, Partner and Chief Engagement Officer – Ketchum has been leading an interesting project to improve collaboration between academia and practice in public relations. I had an opportunity to contribute to a series of letters that were presented at the 23rd International Public Relations Symposium (BledCom 2016). You can read the complete post here: http://wadds.co.uk/2016/06/28/letters-bledcom-towards-community-practice-public-relations/

Vikram is a designer and works at Unbridled Limited, a start-up. He is upset with the ‘restrictions’ put by the brand guidelines at his organization. He discusses his frustration with his friend, Hanna, over a cup of coffee. Below is an excerpt from their conversation. I invite you to think about the situation and what […]