This article first appeared in Strategic, where I am a contributing author. Internal communication (IC) is often underestimated, dismissed as a simple task anyone can handle. Leaders assume that drafting an email or creating a PowerPoint slide for employees is no different from managing external communication campaigns or customer engagement strategies. Treating IC as a […]
Inclusive Internal Communications
Own the Partnership. Protect Your Capacity.
As an internal communicators, ever found yourself knee-deep in designing PowerPoint slides for an event you weren’t even invited to? Or drafting last-minute email invites because someone forgot to loop you in until the day before? Internal communications teams often get pulled into tasks that aren’t their responsibility, leaving them stretched thin, frustrated, and battling […]
Included in Strategic’s Global Columnist Network
Delighted to be part of an esteemed group of thought leaders at Strategic. More details here: https://www.linkedin.com/feed/update/urn:li:activity:7293599434444009475/ I will be contributing articles on internal communications and workplace experiences.
DEI Taken a Hit? 6 Actions Internal Communicators Can Take
The winds are shifting. Diversity, Equity, and Inclusion (DEI), once a cornerstone of organizational priorities is now on shaky ground, particularly in the U.S., where the government has dialled back support and even asked for reporting on DEI activities. Some companies are scaling back their initiatives, others are rebranding them quietly, and many employees are […]
Is Your Workplace Truly Multigenerational or Just Co-Existing?
I remember launching a ‘reverse mentoring’ initiative at a former employer to help a senior leader understand how Gen Z thought, felt, and engaged. It was eye-opening, both for him and for me. We now have 6 generations at the workplace often making it a complex environment for people to navigate. If you’ve watched The […]
Featured | Podcast on Thoughtcom
Pleased to share my interview with Ambuj Dixit on his innaugural podcast of COMMunity Dialogues. Keen to know what you think.
5 Ways to Break the ‘Busy Equals Value’ Internal Communications Myth
In my previous post, I shared a conversation on the perception that probably many internal communicators struggle with – acting ‘busy’ to prove the function is ‘adding value’. The case received some interesting viewpoints. Maybe, other functions and domains face similar challenges? As 2025 approaches, the pressure to innovate in internal communications is at an […]
Can Internal Communicators Break the ‘Busy Equals Value’ Myth?
As we near the end of 2024 and internal communicators plan for 2025, reflect on this conversation between Riya, an Internal Communications Lead and James, a HR Business Partner on business value and share your thoughts. A midweek catch-up in the office café. Riya is nursing her coffee while James pulls up a chair with […]
Why Internal Communicators Are Essential in an AI-Driven World
“If we have ChatGPT, why do we need internal communications professionals?” It’s a provocative question and one that’s gaining traction. I posed this question in my previous post and received some fascinating responses. Thank you to all my readers for engaging with this topic and sharing your valuable opinions. Saurabh Turakhia Alexandra (Alix) Edmiston Sukhaja […]
Six Signs of a High-Performing Internal Communications Team
What makes an internal communications team stand out? After my recent engagement with the ABB Process Automation’s Internal Communications team, I reflected on what does it take to get stronger as a function? It’s not just about delivering messages or managing channels. The best teams go beyond the basics. They have a mindset that drives […]