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5 Ways to Break the ‘Busy Equals Value’ Internal Communications Myth

In my previous post, I shared a conversation on the perception that probably many internal communicators struggle with – acting ‘busy’ to prove the function is ‘adding value’. The case received some interesting viewpoints. Maybe, other functions and domains face similar challenges? As 2025 approaches, the pressure to innovate in internal communications is at an […]

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Can Internal Communicators Break the ‘Busy Equals Value’ Myth?

As we near the end of 2024 and internal communicators plan for 2025, reflect on this conversation between Riya, an Internal Communications Lead and James, a HR Business Partner on business value and share your thoughts. A midweek catch-up in the office café. Riya is nursing her coffee while James pulls up a chair with […]

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Why Internal Communicators Are Essential in an AI-Driven World

“If we have ChatGPT, why do we need internal communications professionals?” It’s a provocative question and one that’s gaining traction. I posed this question in my previous post and received some fascinating responses. Thank you to all my readers for engaging with this topic and sharing your valuable opinions. Saurabh Turakhia Alexandra (Alix) Edmiston Sukhaja […]

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Six Signs of a High-Performing Internal Communications Team

What makes an internal communications team stand out? After my recent engagement with the ABB Process Automation’s Internal Communications team, I reflected on what does it take to get stronger as a function? It’s not just about delivering messages or managing channels. The best teams go beyond the basics. They have a mindset that drives […]

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My interview on Masters of Comms podcast

Had the opportunity to share my thoughts on inclusive internal communications in the Masters of Comms podcast run by Sociabble. Read more here: https://www.linkedin.com/posts/masters-of-comms_how-to-make-internal-communication-more-inclusive-activity-7249263498101190656-GXNt?utm_source=share&utm_medium=member_desktop Listen to the episode here: https://lnkd.in/eJUaqSkX

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Why Organizations Are Missing the Mark with Their Purpose Statements

Organizations spend significant time and resources crafting Purpose or Mission statements that encapsulate their vision, values, and strategic goals. Yet, despite these efforts, many companies fail to embed this Purpose meaningfully within their workforce. The disconnect isn’t in the formulation but in the execution—turning Purpose into a living, breathing part of the organization. Here’s why. […]

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Step Two Community webinar | Inclusive Internal Communications | August 8, 2024

I had the pleasure to speak to the Step Two community on the topic – Voices from the Heart – Partnering with Staff for Organisational Success on August 8. A big thank you to Rebecca Rodgers for the opportunity and to all the participants for your fantastic questions on measurement, influencing leaders, and getting started. […]

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How Can Internal Communications Enhance Employer Branding?

This article was first published on the Institute of Public Relations website: https://instituteforpr.org/employer-branding-verghese-2024/ Rethinking Employer Branding The world of work underwent a significant shift in the wake of COVID-19, prompting organizations to reassess their strategies for attracting and retaining top talent. Central to this recalibration is the concept of employer branding – how a company presents […]

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Know the Most Important Person in your Organization? Maybe Internal Communications can Help

Internal communications play a pivotal role in determining the most important person within an organization. This identification is crucial because it helps streamline the flow of information by clarifying why, who, when, and what information should be shared and discussed. The key individual varies depending on the organization’s type, maturity, and whether it is process-driven […]

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Book Review | Internal Communication in the Age of Artificial Intelligence by Monique Zytnik

Monique Zytnik’s Internal Communication in the Age of Artificial Intelligence offers a pioneering overview into the intersection of AI and internal communication, marking a significant contribution to the field. As one of the first books of its kind, Monique delves deep into how AI and immersive technologies are reshaping organizational communication landscapes. I interviewed her […]