Intraskope – #InternalCommunication #Insights
Among the first internal communication blogs (started in 2006) for #students, #practitioners and #academia
When a Global Capability Center (GCC) launches in a new market, the focus tends to tilt toward functional ramp-up, from roles and technologies to talent acquisition and infrastructure. But, often what gets sidelined is foundational. The employer branding and communication piece. It’s the struggle that can derail even the most ambitious GCC plans. Note: for […]
If you are a leader in a new Global Capability Center setting up operations, these FAQs might come in handy while tackling some of the most pressing issues on talent branding and communication. 1. Our global brand is strong. Isn’t that enough to attract talent locally? Answer: No. While your global brand may be known […]
Having worked with Global Capability Centers (GCCs), across continents, I often see a familiar pattern unfold during office openings, key launches, company events or executive visits. Teams scramble to impress, managers jockey for visibility, and everyone puts on their best face regardless of underlying realities. These orchestrated performances – what many of us privately call […]
What’s stopping your organization from tapping into the rapidly growing GCC ecosystem? India remains the global epicenter of Global Capability Centers (GCCs), and two states, Karnataka and Andhra Pradesh are rolling out the red carpet for MNCs. Their new policies for 2024-2029 are bold, future-ready, and aimed at making these regions irresistible for global enterprises […]
Global Capability Centers (GCCs) have become critical to modern organizations, helping to drive efficiencies, cut costs, and create innovation hubs. But as the number of these centers expands worldwide, some can lose their way. Is your GCC lagging behind others in your network? Is it failing to deliver at its full potential? Centers that underperform […]
Recently, I had the privilege of witnessing the energy and enthusiasm of the ANZ India Business Chamber (ANZIBC) members during their Christmas networking event at the University of Wollongong Sydney campus. With about 100 participants in attendance, the event became a pivotal moment emphasizing the consolidation of enduring collaboration between Australia and India. The event, […]
Global Business Services (GBS) centers are pivotal to the success of their organizations. Those which have invested in their staff, are focused on becoming digital-first, growing capabilities within and communicating effectively are equipped to lead in the future. Facing into challenges As centers grapple with the changes brought in by the pandemic and increased expectations from […]
How are GBS leaders thinking about the future of their centers? What are the challenges, aspirations, risks and opportunities now and ahead of them? Which priorities do they need to address swiftly? About a 100 business and operations leaders, HR professionals, consultants and partners converged for a day-long exchange (Oct 27) at the 2022 ASPIRE Global Business […]
Global Business Services (GBS) centers are pivotal to the success of their organizations. Those which have invested in their staff, are focused on becoming digital-first, growing capabilities within and communicating effectively are equipped to lead in the future. Facing into challenges As centers grapple with the changes brought in by the pandemic and increased expectations from […]
Creating a robust social media strategy is important for Global Capability Centers to establish their presence and communicate a coherent narrative. This is now all the more relevant with COVID19 and the shift to digital communications. I recently wrote on the key principles and approaches that organizations with Global Capability Centers/Shared Services/Global in-house or Global […]