GCC Global Business Services Global Capability Center Global In-House Center Global Innovation Center Global Shared Services Global Technology Center India

Looking to set up a GCC? Read the Tale of Two Indian States

What’s stopping your organization from tapping into the rapidly growing GCC ecosystem? India remains the global epicenter of Global Capability Centers (GCCs), and two states, Karnataka and Andhra Pradesh are rolling out the red carpet for MNCs. Their new policies for 2024-2029 are bold, future-ready, and aimed at making these regions irresistible for global enterprises […]

GCC Global Business Services Global Capability Center Global In-House Center Global Innovation Center Global Shared Services Global Technology Center

Is Your Global Capability Center Pulling Its Weight? 7 Ways to Take Stock.

Global Capability Centers (GCCs) have become critical to modern organizations, helping to drive efficiencies, cut costs, and create innovation hubs. But as the number of these centers expands worldwide, some can lose their way. Is your GCC lagging behind others in your network? Is it failing to deliver at its full potential? Centers that underperform […]

Australia Business Acumen Business Enabler Business Networking Business Partnering Global Business Services India

How Have India-Australia Relations Evolved?

Recently, I had the privilege of witnessing the energy and enthusiasm of the ANZ India Business Chamber (ANZIBC) members during their Christmas networking event at the University of Wollongong Sydney campus. With about 100 participants in attendance, the event became a pivotal moment emphasizing the consolidation of enduring collaboration between Australia and India. The event, […]

GBS GBS Communication Global Business Services Shared Services

Culture and Communications – a Missed Opportunity for Global Business Services Leaders?

Global Business Services (GBS) centers are pivotal to the success of their organizations. Those which have invested in their staff, are focused on becoming digital-first, growing capabilities within and communicating effectively are equipped to lead in the future.   Facing into challenges  As centers grapple with the changes brought in by the pandemic and increased expectations from […]

Courage and Compassion Global Business Services Global Capability Center Global Shared Services Purpose

Purpose, Progress and Passion – Highlights of the 2022 ASPIRE GBS Leaders Summit in Krakow, Poland

How are GBS leaders thinking about the future of their centers? What are the challenges, aspirations, risks and opportunities now and ahead of them? Which priorities do they need to address swiftly?  About a 100 business and operations leaders, HR professionals, consultants and partners converged for a day-long exchange (Oct 27) at the 2022 ASPIRE Global Business […]

Global Business Services Global Shared Services

Culture and Communications – a Missed Opportunity for Global Business Services Leaders?

Global Business Services (GBS) centers are pivotal to the success of their organizations. Those which have invested in their staff, are focused on becoming digital-first, growing capabilities within and communicating effectively are equipped to lead in the future.   Facing into challenges  As centers grapple with the changes brought in by the pandemic and increased expectations from […]

Business Communication Global Business Services Global Capability Center

How must Global Capability Centers craft their social media strategy? Read my article on the Shared Services & Outsourcing Network

Creating a robust social media strategy is important for Global Capability Centers to establish their presence and communicate a coherent narrative. This is now all the more relevant with COVID19 and the shift to digital communications. I recently wrote on the key principles and approaches that organizations with Global Capability Centers/Shared Services/Global in-house or Global […]