Communication Barrier Communication behaviors Communication Channels Communication Content Communication Design Perception Transparency Trust Truth

Book Review | Talking to Strangers (What We Should Know about the People We Don’t Know) | Malcolm Gladwell

Have you ever tried making sense of new people you met? We create our own perceptions about their attitudes, behaviors, mindsets and preferences at a glance or after a few minutes of conversation. Often, we get it horribly wrong with dangerous outcomes changing the course of our lives, health, wealth, careers, families and more, believes […]

Assessment Change Management Change Readiness Communication Barrier Communication Governance Communication Risks Consistency Reliability Scale

Getting Started with a Change Management Office? 4 Key Aspects to Consider.

Recently, I was approached by a multinational headquartered in France and with a significantly large presence in India to consult on establishing and communicating a change management office. This office is expected to manage global transformation projects from afar bringing consistency, reliability and scale to the processes, systems and practices that empower the organization. Should […]