Are you ready to lay the foundation for a successful change management function? In my previous article, I discussed the importance of assessing readiness and setting up a governance model. Now, let’s explore how to establish the groundwork, build a coalition, and achieve stakeholder buy-in. 1. Establishing the Groundwork Creating a robust foundation involves aligning […]
Change Management
Getting Started with a Change Management Office? 4 Key Aspects to Consider.
Recently, I was approached by a multinational headquartered in France and with a significantly large presence in India to consult on establishing and communicating a change management office. This office is expected to manage global transformation projects from afar bringing consistency, reliability and scale to the processes, systems and practices that empower the organization. Should […]
The New Work Ecosystem in 2024 | Can Internal Communicators Step Up?
Here’s wishing my readers a blessed New Year! This is Edition #101 of my newsletter. Thank you for your support and encouragement. As the world of work continues its transformative journey in 2024 – embracing hybrid and gig working, navigating the complexities of multigenerational teams, and contending with the pervasive influence of AI – internal […]
Change Management 101: Put Culture in the Driver’s Seat
Culture is such an essential element of any organization, that it can make or break businesses. It refers to the shared values, beliefs, and behaviors that shape the way employees think and act. A strong organizational culture can drive sustainable change by creating a sense of purpose, motivating employees, and guiding decision-making. Research shows that companies with strong cultures […]
Whose Change is it Anyway?
Company L, with over 5000 employees across 10 nations, launched a learning portal to make learning anytime and anywhere. This initiative is led by the HR Head and the entire leadership team is backing the program as part of a larger intervention to drive cultural transformation within the firm. Despite the fanfare, the branding (snazzy […]
Joint paper on Corporate Social Responsibility published in South Asian Journal Management
Pleased to share that a collaborative effort with Dr. Sabith Khan, Program Director & Assistant Professor, California Lutheran University, United States, and I resulted in a paper titled Impact of India’s New CSR Policy on Corporate Decision-Makers. It appeared in Vol. no. 29.4 (October – December 2022) of South Asian Journal Management (SAJM). Look it […]
Purpose, Progress and Passion – Highlights of the 2022 ASPIRE GBS Leaders Summit in Krakow, Poland
How are GBS leaders thinking about the future of their centers? What are the challenges, aspirations, risks and opportunities now and ahead of them? Which priorities do they need to address swiftly? About a 100 business and operations leaders, HR professionals, consultants and partners converged for a day-long exchange (Oct 27) at the 2022 ASPIRE Global Business […]
5 Global Business Services Communication Investments Worth Making
This article was first published on the Focus on Business website: https://focusonbusiness.eu/en/news/5-global-business-services-communication-investments-worth-making/5051 Managing and keeping a Global Business Services (GBS) or Shared Services set-up running takes a lot more effort and commitment because of the perceptions, resistances and challenges that come with operations. It isn’t hard enough to keep the wheels turning with annoying attrition […]
Connected to the Polish PR Association
Since I took on my new role as the Director of Communications for my company in Krakow, Poland in November 2021, I have been reaching out to local communicators and business leaders to gain a better understanding of the market and dynamics. Pleased to share that my application for membership has been accepted at the […]
Presented Internal Crisis Communications Paper | BLEDCOM 2021
BLEDCOM is an International Public Relations Research Symposium now in its 28th year. Always held in Bled, Slovenia. I had an opportunity to present a paper on CSR in person in 2017. This year, the conference is virtual and the theme is Public Relations and Public Risk and Crisis Communication. My paper on COVID-19 Internal […]