First published on Shared Services & Outsourcing Network website Have you ever wondered why some Global Capability Centers (GCCs) flourish while others flounder, despite having similar resources and goals? In India alone, it is projected that 800 new GCCs will launch operations in the next 5-6 years, adding to the existing 1600. An Accenture study […]
Author: adminuser
5 Steps to Establish Groundwork and Communicate Change
Are you ready to lay the foundation for a successful change management function? In my previous article, I discussed the importance of assessing readiness and setting up a governance model. Now, let’s explore how to establish the groundwork, build a coalition, and achieve stakeholder buy-in. 1. Establishing the Groundwork Creating a robust foundation involves aligning […]
Getting Started with a Change Management Office? 4 Key Aspects to Consider.
Recently, I was approached by a multinational headquartered in France and with a significantly large presence in India to consult on establishing and communicating a change management office. This office is expected to manage global transformation projects from afar bringing consistency, reliability and scale to the processes, systems and practices that empower the organization. Should […]
Internal Communications Frequently Asked Questions
I am often asked questions about the role, expectations and even a for a typical job description for a senior leader in internal communications. I have compiled some of these questions and responses below. Feel free to share your views and ad questions you want answered. As a Senior Internal Comms Leader, the primary responsibility […]
10 Core Principles to Build a Strong Employer Brand
Employer branding is all about shaping how current and potential employees see your company. It’s about making your workplace the place to be. Surprisingly, 72% of recruiting leaders say it’s crucial for hiring, but only 55% have a solid strategy (LinkedIn Talent Solutions, 2022). In this blog, I will share the context to consider and […]
3 key factors to create effective Internal Communication OKRs. Get your FREE Template now!
Setting objectives is a crucial exercise for any employee (not just an internal communicator) to establish credibility and make a significant impact. According to research, you are 42% more likely to achieve objectives if they are written down. It is crucial for organizations to support employees set clearer objectives because without that there is little […]
How do I write my Internal Communication Objectives & Key Results (OKRs)?
Arkan, the internal communicator is in a fix. He is expected to write up his goals for the year and the deadline is fast approaching. He doesn’t know where to start because he was just hired and has limited visibility on all that’s happening across the business. Not that it has been an easy ride. […]
How do I write my Internal Communication OKRs?
Arkan, the internal communicator is in a fix. He is expected to write up his goals for the year and the deadline is fast approaching. He doesn’t know where to start because he has just been hired and he has limited visibility on all that’s happening across the business. Not that it has been an […]
Stop stakeholder-bashing. First get your act together, internal communicators!
For all the articles out there bashing #stakeholders (annoying, ungrateful, irrational etc) for their lack of empathy or acknowledgment of what #internalcommunicators can do and deliver, there are lots of internal communication teams that aren’t doing justice to the role or the organization they are embedded in. Just overseeing #channels, sending out communications and pretending […]
Is Internal Communications Different from External Communications? How and Why Does it Matter?
Have you ever wondered – Is internal communications any different from external communications? At first glance, it might seem like they share similar traits – engaging audiences, utilizing various channels, crafting content, and measuring impact. However, if we dig deeper, we uncover a world of disparities that demand a distinct approach and mindset. In this […]