Blogroll Internal Communication

5 Lessons A City Can Teach Us About Internal Communications

Navigating a city is probably more complex than finding your way around an organization.  Understanding your audience’s needs, focusing on the essentials, demonstrating empathy and sensitivity, making instructions simple and staying consistent are a few ways to make the communication experience fulfilling and meaningful. Without naming the city and yet giving you enough color and […]

Blogroll Internal Communication

How Satisfied Are Employees With Communications At Your Global In-House Centre? Encourage Your Employees To Participate In the 2015 Employee Communications Survey Now!

The 2015 Employee Communications in GICs Survey is the first such study which gauges the current scope, relevance and understanding of employee communication within global in-house centres (GICs). This year, the survey asks employees to share their satisfaction with communication within GICs. Communication within a GIC is unique due to the demographics, distributed teams, parent […]

Blogroll Internal Communication

Can You Differentiate Your Brand With Internal Communication and Service?

Hospitals aren’t usually the best place to observe how brands work from within. Having visited a couple in the recent past I couldn’t help notice how brands can differentiate through internal communication and service. I will keep it simple by calling the two hospitals A and B.  Think about the experiences that patients face while […]

Blogroll Internal Communication

"There is a need to unlearn how communication was done earlier"

I had the opportunity to speak at the 2015 Asia Pacific Communications Summit at Hong Kong on November 19. Follow this link for an interview that appeared in Communication Director Asia magazine following my presentation. http://asia.communication-director.com/issues/there-need-unlearn-how-communication-was-done-earlier?utm_source=hootsuite#.Vk6fA3YrLIU Keen to hear your views.  

Blogroll Internal Communication

Shape The Future Of Internal Communication & Get A FREE High Level Report! 2015 APAC and India Internal Communications Survey Ends On November 25.

Inviting employee communication practitioners and leaders to take the 2015 APAC and India Internal Communications Survey! The Survey aims to gauge the progress, maturity and impact of internal communications in the region. This is the fifth edition of the survey and meant to be completed by professionals who work or have worked for organizations either in the capacity […]

Blogroll Internal Communication

Authentic Communication Key To CSR and Reputation

Research studies have reported that an individual’s willingness to buy, recommend, work for, and invest in a company is directly related to the organization’s reputation – which incidentally is significantly influenced by the corporate social responsibility (CSR) actions taken by the firm. According to theRepTrakâ„¢ Pulse which measures corporate reputation of organizations three of the […]