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Is Your Global Capability Center Pulling Its Weight? 7 Ways to Take Stock.

Global Capability Centers (GCCs) have become critical to modern organizations, helping to drive efficiencies, cut costs, and create innovation hubs. But as the number of these centers expands worldwide, some can lose their way. Is your GCC lagging behind others in your network? Is it failing to deliver at its full potential? Centers that underperform […]

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My interview on Masters of Comms podcast

Had the opportunity to share my thoughts on inclusive internal communications in the Masters of Comms podcast run by Sociabble. Read more here: https://www.linkedin.com/posts/masters-of-comms_how-to-make-internal-communication-more-inclusive-activity-7249263498101190656-GXNt?utm_source=share&utm_medium=member_desktop Listen to the episode here: https://lnkd.in/eJUaqSkX

Internal Communication

Is Your Team Trusting or Tolerating You?

Trust isn’t just a nice-to-have. It’s the foundation of any thriving organization. Yet, paradoxically, many workplaces are grappling with a silent crisis – misaligned perceptions between leaders and employees. This gap isn’t just a minor hiccup; it’s a trust assassin that silently erodes engagement and cripples performance. Why Do Perception Gaps Exist? At the heart […]

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Why Organizations Are Missing the Mark with Their Purpose Statements

Organizations spend significant time and resources crafting Purpose or Mission statements that encapsulate their vision, values, and strategic goals. Yet, despite these efforts, many companies fail to embed this Purpose meaningfully within their workforce. The disconnect isn’t in the formulation but in the execution – turning Purpose into a living, breathing part of the organization. […]

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Book Review | Expert – Understanding the Path to Mastery by Roger Kneebone

Roger Kneebone’s Expert – Understanding the Path to Mastery offers a profound exploration of what it means to become an expert, blending deep insights with practical wisdom. The book is a mirror to the journey of personal branding—building expertise, honing your craft, and presenting yourself as a go-to resource. As someone deeply involved in personal […]

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Opportunities Global Capability Centers (GCCs) Present to Businesses

Companies worldwide are grappling with the need to innovate, reduce costs, and scale operations effectively. Global Capability Centers provide a solution by centralizing critical business functions in strategic locations. These centers have moved beyond traditional shared services and now play a pivotal role in transforming businesses through technology, talent, and efficiency. But having worked with […]

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How to measure communications with frontline and non-desk workers

This article, co-authored with Adeeba Hussain first appeared on Influence, the Chartered Institute of Public Relations, UK. https://influenceonline.co.uk/2024/08/30/how-to-measure-communications-with-frontline-and-non-desk-workers How to measure communications with frontline and non-desk workers. Non-desk and frontline workers form the backbone of many industries, yet they often remain the most unappreciated and less engaged segments of the workforce. These workers, who are […]

Future of Internal Communications Hiring for Internal Communications Inclusive Internal Communications Purpose purpose communication

Why Organizations Are Missing the Mark with Their Purpose Statements

Organizations spend significant time and resources crafting Purpose or Mission statements that encapsulate their vision, values, and strategic goals. Yet, despite these efforts, many companies fail to embed this Purpose meaningfully within their workforce. The disconnect isn’t in the formulation but in the execution—turning Purpose into a living, breathing part of the organization. Here’s why. […]