Business Communication Change Management GBS GBS Communication Global Shared Services Purpose Shared Services Shared Services Communication

Purpose, Progress and Passion – Highlights of the 2022 ASPIRE GBS Leaders Summit in Krakow, Poland

How are GBS leaders thinking about the future of their centers? What are the challenges, aspirations, risks and opportunities now and ahead of them? Which priorities do they need to address swiftly?  About a 100 business and operations leaders, HR professionals, consultants and partners converged for a day-long exchange (Oct 27) at the 2022 ASPIRE Global Business […]

Change Management GBS GBS Communication Global Shared Services Shared Services Communication

5 Global Business Services Communication Investments Worth Making

This article was first published on the Focus on Business website: https://focusonbusiness.eu/en/news/5-global-business-services-communication-investments-worth-making/5051 Managing and keeping a Global Business Services (GBS) or Shared Services set-up running takes a lot more effort and commitment because of the perceptions, resistances and challenges that come with operations. It isn’t hard enough to keep the wheels turning with annoying attrition […]

GBS GBS Communication Global Business Services Shared Services

Culture and Communications – a Missed Opportunity for Global Business Services Leaders?

Global Business Services (GBS) centers are pivotal to the success of their organizations. Those which have invested in their staff, are focused on becoming digital-first, growing capabilities within and communicating effectively are equipped to lead in the future.   Facing into challenges  As centers grapple with the changes brought in by the pandemic and increased expectations from […]

Courage and Compassion Global Business Services Global Capability Center Global Shared Services Purpose

Purpose, Progress and Passion – Highlights of the 2022 ASPIRE GBS Leaders Summit in Krakow, Poland

How are GBS leaders thinking about the future of their centers? What are the challenges, aspirations, risks and opportunities now and ahead of them? Which priorities do they need to address swiftly?  About a 100 business and operations leaders, HR professionals, consultants and partners converged for a day-long exchange (Oct 27) at the 2022 ASPIRE Global Business […]

Global Business Services Global Shared Services

Culture and Communications – a Missed Opportunity for Global Business Services Leaders?

Global Business Services (GBS) centers are pivotal to the success of their organizations. Those which have invested in their staff, are focused on becoming digital-first, growing capabilities within and communicating effectively are equipped to lead in the future.   Facing into challenges  As centers grapple with the changes brought in by the pandemic and increased expectations from […]

Communication alignment Communication Excellence Communication Execution Communication Planning Innovation Measuring communications

Spotlight On Communication Innovation | Edition #31 | Mike Klein | Communication Strategist and Consultant; Founder, #WeLeadComms; Superconnector 

How can internal communicators step up their game with innovation? What can they do to take the initiative and get a seat at the table? Why do measurement and analytics play a key role in reshaping the communication agenda?   Get answers to these questions and more in this free-flowing chat with expert communication consultant […]

Employee Belonging Employee Brand Employee Involvement Employee Listening

Engaging Your Staff as Partners | Webinar for PSPR and Global Alliance for PR & Communication Management | Recording Available Now!

I had the opportunity to share my thoughts in a webinar for the Polish PR Association and the Global Alliance for PR & Communication Management on Oct 26. You can view the recording here: https://www.facebook.com/polskipr/videos/515677073446119/?extid=NS-UNK-UNK-UNK-IOS_GK0T-GK1C&ref=sharing

Future of Internal Communications Internal Communications Success Productivity Spotlight on IC

Spotlight On Organizational Productivity | Edition #30 | Jenni Field | Business Communications Strategist, Author, Podcaster & International Speaker  

Why do we ignore communication’s role in improving organizational productivity?  What are the symptoms that we need to be aware of and address with inefficient communication? How can we measure the outcomes of communication?  I had a wonderful conversation with Jenni Field, who addressed these and other relevant themes related to driving change, reducing complexity and […]

Human branding Human Leadership Personal Branding Persuasion Social Media

Be You. Be True. Make Your Personal Brand Shine Amidst Adversity

I had the opportunity to address women entrepreneurs, professionals and academicians at the 2022 Women’s Economic Forum held at Katowice on October 8 and 9 by WICCI Poland. In my address, I spoke about the merits of personal branding and why investing in it means being your best within and to the world around you.  Every day, as we […]

Communication Quotient Courage and Compassion Emotional Quotient Human Leadership

Spotlight On Human Leadership | Edition #29 | Chaya Mistry | Human whisperer. Human Leadership Coach, Consultant. Director & Founder – Humanly 

How human is our leadership? How must we be engaging to motivate staff and create a sense of belongingness? What approaches will help us be more ‘human’ in our everyday interactions as communicators?  In this chat with Chaya Mistry, I cover the need and value of staying grounded, taking people along and driving change in […]