Employer Branding GBS GBS Communication Talent Management

Join SSON Webinar | How a GBS “Brand” Drives Talent, Engagement & Transformation in Shared Services | May 4, 2023

Pleased to share that I will be participating as a speaker in this upcoming webinar, having contributed to the research on the role of GBS branding in influencing talent, engagement, and transformation. Sign-up now to this free webinar: https://www.sson-analytics.com/global-business-services/webinars/leveraging-the-gbs-brand-value-for-talent-engagement-transformation This webinar shares new research on the potential, but as of yet largely untapped, value of […]

Culture Inclusive Internal Communications Risk Communication

Building a Culture of Risk Management: 7 Strategies for Effective Communication

The need for effective risk mitigation and control has never been more pressing, with data breaches and cyber-attacks becoming increasingly common. However, while organizations are prioritizing risk management, employees are feeling overwhelmed and stressed by the number of asks and expectations at work. This can lead to a breakdown in trust between staff and management, making it even […]

Future of Internal Communications Knowledge Management podcast

Unlock GBS Knowledge Management, Internal Communication Podcast Interviews, and More

In this week’s update, I am sharing recent engagements and what’s coming up. Here’s a quick summary: First, get tips in my article published on the Shared Services and Outsourcing Network called: 5 Approaches for Global Business Services to Tap Communication Knowledge Management. In this piece, I share some of the most effective ways to manage […]

Employee experience Employer Branding Future of Internal Communications

Employer Branding 101 | First Fix Your Company Culture

No organization wants to come across as inauthentic – pretending to be a great place to work but internally lacking civility when dealing with staff, to begin with, and ignoring the ripple effect on stakeholders. Anyone can spot when there is something amiss within. It just shows! –         When leaders are uncomfortable if colleagues have better ideas and are […]

Future of Internal Communications Inclusion Inclusive Internal Communications Internal branding

How Inclusive is your Internal Communication?

Earlier this week I had the opportunity to interact with a bright group of communication professionals and exchange notes on a topic I advocate a lot – inclusive internal communications. At the Krakow City Connect Series organized by IABC EMENA and, hosted at the Shell office, we learned a bit about the role of IABC […]

Business Communication Communication Content Communication Design Communication Preparedness Culture Diversity GBS GBS Communication

What’s the State of Diversity in the Global Business Services (GBS) and Technology Sector in Kraków?

As a contributor and a witness to the recent ASPIRE Kraków Calling event, which took place live from the Unity Centre at the heart of the city, I realized how much the sector has matured and how far it could go as the foremost Central and Eastern European hub for Global Business Services and technology operations for multinational firms […]

Future of Internal Communications Leader communication Leadership comms Servant Leadership

Spotlight On Leadership Engagement | Edition #32 | Yasser Mohamed Zaki | PR Strategic PR & Communications Leader | C-Suite Counselor | Brand & Reputation Expert 

What is the role of internal communicators in counseling leaders on organizational priorities? How can internal communicators get stronger in their trade? Which approaches work to enhance communication effectiveness?  Get answers to these questions and more in this free-flowing chat with expert communication consultant Yasser Mohamed Zaki in the 32nd edition of Intraskope’s Spotlight Series.   […]

Attraction Reputation Retention Talent Management

Role of Branding in Talent Management, Communication & Transformation | Take Part in the SSON Study

Happy to be partnering with Shared Services and Outsourcing Network on a first-ever study on branding linked to local communication, attraction and reputation management. This survey runs till March 2023. If you are a #gbs leader and keen to understand how #branding and #communication influences #talent attraction, #reputation, and #retention, this first-ever study will help you make effective #decisions, steer #changemanagement and #transformation and, enhance site #leadership and impact. Take the survey, […]

Employee Engagement Employee Involvement Future of Internal Communications

Speaking at Simply IC Conference, UK | May 22 and 23, 2023

Delighted to share that I will be speaking at the Simply IC meet in May. simplyIC is Europe’s premier festival for internal communication and the digital workplace.  Taking place at St. Paul’s, over two full days from 9am-5.30pm, it promises to share practices, case studies and the opportunity to network. I am humbled to be […]