Multinationals when influenced by geo-political perspectives, are often faced with hard choices while communicating actions for their global offices and workforces. Timing matters. Yet organizations need to balance actions with tact and empathy considering their choices impact staff, customers, partners and prospective hires. Especially, when organizations have global business operations, engage with customers or staff […]
Month: February 2022
“Internal Communications Went Beyond the Usual Remit” – Sevashree Mohapatra | COVID-19 Internal Communications Interview Series | Episode 3
How did communicators manage through the crisis? What worked and what could have been done better? what kind of approaches, content messages and channels were used? How did they measure the effectiveness of the communications? Read all this and more in this interview with Sevashree Mohapatra who headed Communications for a leading global water, sanitation, […]
Roadmapping Global Capability Centers’ Communication Priorities and Progression
How much global capability centers or business service entities consider their communication priorities? What must communications teams focus on and in which ways do they serve as partners to the business? Below is my recent contribution to the Shared Services & Outsourcing Network. https://www.ssonetwork.com/global-business-services/columns/roadmapping-global-capability-centers-communication-priorities-and-progression Other articles in case you missed them are here: https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/integrating-a-new-global-capability-center-4-communication-strategies-to-make-the-change-effective https://www.ssonetwork.com/talent-management-leadership-and-culture/columns/the-6-ps-of-differentiating-your-global-capability-center-1 […]
How much communication is sufficient?
Recently, a message on Linkedin on information sufficiency piqued my interest and made me probe how much we value the most used channel in employee communications – email. The question of communications sufficiency plagues communicators and leaders. Overcommunicating can lead to information overload and communicating less can result in lack of clarity and probably the […]